Head of Client Services

Head of Client Services

Flixmedia (an Advantage Smollan company)

Full time, Permanent

Salary: Competitive salary + bonus

Working: 37.5 hours per week, Monday to Friday

Location: Farringdon, London EC1R

Ready to lead client relationships with the world’s biggest consumer brands?

Flixmedia is on the hunt for a commercially-minded, strategically-driven Head of Client Services to take our global brand partnerships to the next level.

This is a high-impact leadership role reporting to our Chief Commercial Officer. You’ll lead our Client Relationship Managers (CRMs) to retain, deepen, and grow an already enviable portfolio of household-name brands — while shaping the future of our service offering and launching innovative new solutions.

Why this role?

• Lead a high-performing team managing top-tier global brands.
• Drive YoY revenue growth and client retention in a highly commercial environment.
• Work at the intersection of strategy, technology, and ecommerce influencing senior stakeholders worldwide.

What you’ll be doing:

• Oversee all brand relationships across multiple sectors and verticals, ensuring service excellence and measurable ROI.
• Coach and develop CRMs to hit and exceed revenue targets.
• Drive upsell and cross-sell opportunities by introducing new capabilities to existing accounts.
• Lead executive-level pitches, proposals, and QBRs with C-suite and VP-level decision makers.
• Ensure accurate forecasting and pipeline management through Salesforce.
• Foster cross-team collaboration with BDMs to spot and close new opportunities.

What we’re looking for:

• Commensurate years’ senior account management experience in a results-driven, high-growth environment.
• Demonstrable track record leading high-performing teams in a sales or client services capacity.
• Experience in digital media, technology sales, ecommerce, or content syndication.
• Proven ability to launch new products, scale revenue, and manage C-level relationships.
• Data-driven mindset — able to forecast, analyse, and optimise with precision.
• Natural leader with a collaborative, hands-on approach to team success.

What You’ll Get

• Competitive salary and performance-based bonus
• Contributory Pension, Death In Service
• 24 days holiday (rising to 27) + bank holidays + birthday day off! 
• Health perks: Medicash scheme, wellbeing apps (Calm, WeCare, FoothFairy) and enhanced parental pay
• Exclusive discounts: Perkbox, Tastecard
• Flexible working environment, including opportunities for remote work
• A collaborative, high-performance culture with significant opportunities for growth
• International travel and events attendance
• Sales incentives, evets and SPIFFS, dinner nominations (up to £100)

If you’re a strategic leader who thrives in fast-moving, commercially driven environments — and you want to work with some of the most recognisable brands in the world — we’d love to hear from you. Apply today.

Please note - there may be a slight delay reviewing applications due to August Holiday season in UK. Applications will be reviewed in full from 04 September.

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